Hormonal Issues?

Comingsoon.net has some new photos up from The Incredible Hulk. This is actually a still from the seriously cool new trailer that you can see here-- www.incrediblehulk.com .

Today I got to help someone who I believe is a mother to a local white supremacist. He's actually doing major time for planning to get the judge on his last trial killed. Nice guy. Anyway, we got back the book she'd sent him because the facility doesn't allow books where a current inmate is named or discussed. Don't know if he was checking out his cell mate or not. I call her and tell her the book is here and if she brings in her receipt we can do a store credit for her since it's been more than 14 days since the book was sold.

She then gets all whiny and says she doesn't think she has the receipt because we don't always send it to her. This essentially means she doesn't come in to the store, instead she calls, makes us run around and does everything over the phone. I say, that's okay, I can do the credit, but since I can't see what she paid for it, she will be given credit for its current price. I had to explain this concept a couple of times. She wanted to know why we didn't have this info since she'd used her credit card. Errr...do you really want us to have all your credit card into just laying around for us to peruse madam? Think for two seconds, okay. I put her on hold so I could go to a register and I have to admit, I took my time getting there.

Wouldn't you know it? Chick hung up on me!! Eeeevilllll!!!! I ring up the transaction and call her back and she promptly tells me she's in the middle of a long distance call and I'll have to call her back later in the afternoon. Fine. About 4 hours later, after the mail has been picked up for the day, I call and get her address so I can mail her the store credit and her receipt. Part of me hopes it goes missing in the mail. She originally wanted us to keep the card at the store for her and she'd just use it the next time she decided to get a book and mail it out. Seriously--stupid, stupid, stupid. We lose employee property here because someone decides we need a big clean up and just tosses things out. How the hell are we gonna keep track of this little item? Arrrghhh.

I feel as if Ed Norton and I could do some bonding on my emotional state after this interaction. I am a bit less green though.